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Frequently Asked Questions

Common questions about collision repair, insurance claims, Tesla service, warranties, and more.

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How much does collision repair cost in Austin?

Collision repair costs in Austin typically range from $500 for minor dent and paint work to $10,000 or more for major structural damage. The final cost depends on the extent of damage, parts availability, and whether OEM or aftermarket parts are used. We provide free estimates so you know the cost before committing to repairs.

Do I have to use my insurance company's recommended shop?

No. Under Texas law, you have the right to choose your own repair shop. Your insurance company cannot require you to use their "preferred" or "network" shops. We work with all major insurance carriers and bill them directly regardless of whether we're in their network.

How long do collision repairs take?

Most minor repairs take 2–5 business days, while major collision work may take 2–4 weeks depending on parts availability and extent of damage. We provide timeline estimates when you drop off your vehicle and keep you updated throughout the repair process.

Do you replace Tesla batteries?

Yes. We replace high-voltage battery packs for Tesla Model 3, Y, S, and X vehicles. Our technicians are trained in EV service and high-voltage safety protocols. We use Tesla-compatible diagnostic tools and follow factory procedures for battery replacement. Learn more about our Tesla battery service.

Do you offer loaner cars?

Yes. We provide free loaner vehicles while your car is being repaired.

Is my repair warrantied?

Yes. We back our work with a lifetime warranty on all collision repairs.

What insurance companies do you work with?

We work with all major insurance carriers, including State Farm, GEICO, Progressive, Allstate, USAA, Liberty Mutual, Farmers, Nationwide, Travelers, and more. If your insurer isn't listed, we still work with them — we handle claims for every carrier licensed in Texas. Learn more about our insurance claims process.

Can you match factory paint?

Yes. We use computerized spectrophotometer color matching to replicate your vehicle's exact factory paint code. Our paint booth maintains controlled temperature and humidity for a flawless finish that blends seamlessly with your existing paint. See our paint and refinishing services.

Do you use OEM or aftermarket parts?

We offer both OEM and quality aftermarket parts. You have the right to request OEM parts for your repair. We'll explain the cost difference and help you make an informed decision. If your insurance tries to deny OEM parts, we'll advocate on your behalf.

What should I do after a car accident?

First, ensure everyone is safe and call 911 if needed. Exchange information with the other driver, document the scene with photos, then contact your insurance company. Bring your vehicle to us for a free estimate. Don't let your insurer pressure you into using their preferred shop — you have the right to choose where your car is repaired. Learn more about our collision repair process.

Will my car look the same after collision repair and paint?

Yes. When done correctly, your vehicle should look factory-fresh after collision repair and paint. We use computerized color matching to replicate your exact paint code, repair or replace damaged panels to OEM specifications, and apply a clear coat finish that matches the original gloss level. Our collision repair and paint refinishing processes restore your car to pre-accident condition.

Do you fix frame damage?

Yes. We have frame straightening equipment and use laser-guided measuring systems to restore your vehicle's frame to factory specifications. Frame damage is common in moderate to severe collisions and must be corrected for safe vehicle operation. We provide documentation showing before and after measurements. See our full collision repair capabilities.

Can you repaint just one panel or do I need a full repaint?

In most cases, we can repaint a single damaged panel and blend it seamlessly with adjacent panels. Our computerized color matching system replicates your factory paint code with high accuracy, and we blend edges to eliminate visible transitions. Full repaints are only needed for extensive damage or if you want a color change. Learn more about our paint matching process.

How do you prevent overspray during painting?

We use professional masking techniques, high-quality tape and paper, and a climate-controlled paint booth to prevent overspray. All glass, trim, wheels, and non-painted surfaces are carefully masked before spraying. Our booth's filtered airflow system captures overspray particles and ensures a clean finish. Every vehicle is inspected after painting to remove any masking residue.

Still have questions? Call us at (512) 280-8008 or visit our contact page.

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