Frequently Asked Questions

Collision repair costs in Austin typically range from $500 for minor dent and paint work to $10,000 or more for major structural damage. The final cost depends on the extent of damage, parts availability, and whether OEM or aftermarket parts are used. We provide free estimates so you know the cost before committing to repairs.

No. Under Texas law, you have the right to choose your own repair shop. Your insurance company cannot require you to use their "preferred" or "network" shops. We work with all major insurance carriers and bill them directly regardless of whether we're in their network.

Most minor repairs take 2–5 business days, while major collision work may take 2–4 weeks depending on parts availability and extent of damage. We provide timeline estimates when you drop off your vehicle and keep you updated throughout the repair process.

Yes. We replace high-voltage battery packs for Tesla Model 3, Y, S, and X vehicles. Our technicians are trained in EV service and high-voltage safety protocols. We use Tesla-compatible diagnostic tools and follow factory procedures for battery replacement. Learn more about our Tesla battery service.

Yes. We provide free loaner vehicles while your car is being repaired.

Yes. We back our work with a lifetime warranty on all collision repairs.

We work with all major insurance carriers, including State Farm, GEICO, Progressive, Allstate, USAA, Liberty Mutual, Farmers, Nationwide, Travelers, and more. If your insurer isn't listed, we still work with them — we handle claims for every carrier licensed in Texas. Learn more about our insurance claims process.

Yes. We use computerized spectrophotometer color matching to replicate your vehicle's exact factory paint code. Our paint booth maintains controlled temperature and humidity for a flawless finish that blends seamlessly with your existing paint. See our paint and refinishing services.

We offer both OEM and quality aftermarket parts. You have the right to request OEM parts for your repair. We'll explain the cost difference and help you make an informed decision. If your insurance tries to deny OEM parts, we'll advocate on your behalf.

First, ensure everyone is safe and call 911 if needed. Exchange information with the other driver, document the scene with photos, then contact your insurance company. Bring your vehicle to us for a free estimate. Don't let your insurer pressure you into using their preferred shop — you have the right to choose where your car is repaired. Learn more about our collision repair process.